Zendesk MCP Server by CData
@CDataSoftware
Zendesk MCP Server by CData について
This project builds a read-only MCP server. For full read, write, update, delete, and action capabilities and a simplified setup, check out our free CData MCP Server for Zendesk (beta): https://www.cdata.com/download/download.aspx?sku=FZZK-V&type=beta
基本情報
設定
以下の設定を使って、このサーバーを MCP 対応クライアントに追加してください。
{
"mcpServers": {
"{classname_dash}": {
"command": "PATH\\TO\\java.exe",
"args": [
"-jar",
"PATH\\TO\\CDataMCP-jar-with-dependencies.jar",
"PATH\\TO\\zendesk.prp"
]
}
}
}ツール
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ツールは README から自動的に抽出されます。メンテナーは ## Tools という見出しの下に記載することで、このタブに反映できます。
概要
What is Zendesk MCP Server by CData?
Zendesk MCP Server by CData is a read-only Model Context Protocol (MCP) server that lets LLMs like Claude Desktop query live Zendesk data using natural language. It wraps the CData JDBC Driver for Zendesk, exposing the data as SQL tables accessible through MCP tools.
How to use Zendesk MCP Server by CData?
Clone the repository, build with mvn clean install, download and install the CData JDBC Driver for Zendesk, license it, use the connection string builder to configure OAuth or other credentials, create a .prp file with the JDBC settings, then configure Claude Desktop’s claude_desktop_config.json to point to the built JAR and the .prp file. The server uses stdio transport and runs on the same machine as the client.
Key features of Zendesk MCP Server by CData
- Read-only querying of live Zendesk data
- Natural language interface via LLM (no SQL required)
- Built on the CData JDBC Driver for Zendesk
- Exposes three tools:
get_tables,get_columns,run_query - Uses
stdiotransport for local client-server communication - Licensed under MIT
Use cases of Zendesk MCP Server by CData
- Ask Claude Desktop to analyze correlations between Zendesk ticket metrics and account industry
- Retrieve the count of open tickets in a specific project using natural language
- Get a list of today’s calendar events from Zendesk without writing SQL
FAQ from Zendesk MCP Server by CData
Is this server read-only?
Yes. The project explicitly builds a read-only MCP server. For full read, write, update, delete, and action capabilities, CData offers a separate beta MCP Server for Zendesk.
What are the runtime requirements?
You need Java, Maven, and the CData JDBC Driver for Zendesk (download from CData website). The driver must be licensed (a trial key is available).
Where does the data live?
The data stays in Zendesk. The MCP server queries live data over the network using the JDBC driver – it does not store a local copy.
How is authentication handled?
Authentication is configured via the CData JDBC Driver’s connection string builder, which supports OAuth flows. You generate the connection string there and copy it into the .prp file.
What transport does the server use?
The server uses stdio transport, so it can only be used with clients running on the same machine.
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