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MCP Server for Intercom

@raoulbia-ai

リポジトリ

基本情報

カテゴリ

データと分析

ライセンス

Apache-2.0

トランスポート

stdio

作者

raoulbia-ai

MCP Server for Intercom について

概要はまだありません

MCP Server for Intercom の設定

以下の設定を使って、このサーバーを MCP 対応クライアントに追加してください。

{
  "mcpServers": {
    "mcp-server-for-intercom": {
      "command": "docker",
      "args": [
        "build",
        "-t",
        "mcp-intercom",
        "."
      ]
    }
  }
}

MCP Server for Intercom のツール

ツール一覧はまだありません

この掲載には表示できるツール一覧がまだありません。サーバーにツールがないという意味ではありません。対応機能はプロジェクトのドキュメントをご確認ください。

ツールは README から自動的に抽出されます。メンテナーは ## Tools という見出しの下に記載することで、このタブに反映できます。

概要

What is MCP Server for Intercom?

An MCP-compliant server that enables AI assistants to access and analyze customer support data from Intercom. It allows searching conversations and tickets with advanced filtering by customer, status, date range, and keywords.

How to use MCP Server for Intercom?

Install the package globally via npm (npm install -g mcp-server-for-intercom) or use Docker. Set the INTERCOM_ACCESS_TOKEN environment variable with your Intercom API token, then run intercom-mcp. Configure it as an MCP server in Claude Desktop by adding the intercom-mcp entry to claude_desktop_config.json. The server exposes four tools: list_conversations, search_conversations_by_customer, search_tickets_by_status, and search_tickets_by_customer.

Key features of MCP Server for Intercom

  • Search conversations and tickets with advanced filtering
  • Filter by customer, status, date range, and keywords
  • Search by email content even when no contact exists
  • Efficient server-side filtering via Intercom's search API
  • Seamless integration with MCP-compliant AI assistants
  • Retrieves conversations and tickets within configurable date ranges

Use cases of MCP Server for Intercom

  • List all conversations from a given period, optionally filtering by keyword
  • Find all conversations from a specific customer by email or Intercom ID
  • Retrieve tickets by their current status (open, pending, resolved)
  • Look up tickets associated with a particular customer

よくある質問

1

What runtime dependencies does it require?

Node.js 18.0.0 or higher and a valid Intercom API token with account-level API access.

2

How is authentication handled?

Authentication is configured via the `INTERCOM_ACCESS_TOKEN` environment variable set to your Intercom API token.

3

What data can this server access?

It searches and retrieves conversations and tickets from your Intercom workspace using Intercom's search API.

4

Are there any known limits on the supported operations?

Yes, the `list_conversations` tool requires a date range not exceeding 7 days.

5

Is this project officially affiliated with Intercom?

No. This is an independent integration and is not affiliated with, officially connected to, or endorsed by Intercom Inc.

コメント

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