ConnectWise Manage MCP Server

Name: ConnectWise Manage MCP Server
Author: MCP-Mirror

@MCP-Mirror

リポジトリ

ConnectWise Manage MCP Server について

Mirror of

#connectwise #mcp-server #api-integration

基本情報

カテゴリ

その他

ライセンス

MIT license

ランタイム

node

トランスポート

stdio

公開者

MCP-Mirror

設定

以下の設定を使って、このサーバーを MCP 対応クライアントに追加してください。

{
  "mcpServers": {
    "connectwise": {
      "command": "npx",
      "args": [
        "-y",
        "connectwise-mcp-server"
      ],
      "env": {
        "CW_COMPANY_ID": "",
        "CW_PUBLIC_KEY": "",
        "CW_PRIVATE_KEY": "",
        "CW_URL": ""
      }
    }
  }
}

ツール

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概要

What is ConnectWise Manage MCP Server?

A Model Context Protocol (MCP) server that integrates with the ConnectWise Manage API. It enables Claude to perform operations like retrieving, creating, updating, and deleting tickets, companies, contacts, and other entities. The server is intended for ConnectWise Manage users who want to interact with their data through conversational AI.

How to use ConnectWise Manage MCP Server?

Install the server globally via npm (npm install -g connectwise-mcp-server) or clone the repository, install dependencies, and build. Provide ConnectWise Manage API credentials (company ID, public key, private key, URL) as environment variables. Add the server to the Claude Desktop configuration file under mcpServers with the connectwise key, specifying the command npx -y connectwise-mcp-server and the required environment variables (CW_COMPANY_ID, CW_PUBLIC_KEY, CW_PRIVATE_KEY, CW_URL). Once configured, Claude can call functions like cw_search_tickets, cw_get_ticket, cw_create_ticket, cw_search_companies, and cw_get_company.

Key features of ConnectWise Manage MCP Server

Authentication with ConnectWise Manage API using API keys
Retrieve, create, update, and delete tickets, companies, contacts, and more
Filtering and pagination support for queries
Works as a standard MCP server with Claude Desktop
Easy setup via npm or manual build

Use cases of ConnectWise Manage MCP Server

Search and retrieve service tickets by conditions
Create new service tickets with summary, description, board, and company
Look up company details by ID or search criteria
Manage contacts and other ConnectWise entities programmatically through natural language
Automate common ConnectWise tasks via Claude’s conversation interface

FAQ from ConnectWise Manage MCP Server

What are the prerequisites for using this server?

Node.js and npm are required. You also need a ConnectWise Manage account with API credentials (company ID, public key, private key, and the appropriate API URL).

How do I configure authentication credentials?

Set four environment variables: CW_COMPANY_ID, CW_PUBLIC_KEY, CW_PRIVATE_KEY, and CW_URL. These are passed in the env block of the Claude Desktop configuration.

What entities can I interact with?

The server supports tickets, companies, and contacts. Additional entities may be available via the generic API integration, but only tickets and companies are shown in the documented functions.

Can I filter and paginate results?

Yes. The search functions (cw_search_tickets, cw_search_companies) accept conditions, page_size, and page parameters to filter and control result pages.