MCP Server for Intercom

@raoulbia-ai

代码仓库

基本信息

分类

数据与分析

许可证

Apache-2.0

传输方式

stdio

作者

raoulbia-ai

关于 MCP Server for Intercom

暂无概览

MCP Server for Intercom 配置

使用下面的配置,将此服务器添加到你的 MCP 客户端。

{
  "mcpServers": {
    "mcp-server-for-intercom": {
      "command": "docker",
      "args": [
        "build",
        "-t",
        "mcp-intercom",
        "."
      ]
    }
  }
}

MCP Server for Intercom 工具

工具列表暂未提供

当前收录暂时没有可展示的工具列表，不代表服务没有工具。请查阅项目文档了解支持的能力。

工具是从 README 中自动提取的。维护者可以在 ## Tools 标题下列出工具,即可填充这部分内容。

概览

What is MCP Server for Intercom?

An MCP-compliant server that enables AI assistants to access and analyze customer support data from Intercom. It allows searching conversations and tickets with advanced filtering by customer, status, date range, and keywords.

How to use MCP Server for Intercom?

Install the package globally via npm (npm install -g mcp-server-for-intercom) or use Docker. Set the INTERCOM_ACCESS_TOKEN environment variable with your Intercom API token, then run intercom-mcp. Configure it as an MCP server in Claude Desktop by adding the intercom-mcp entry to claude_desktop_config.json. The server exposes four tools: list_conversations, search_conversations_by_customer, search_tickets_by_status, and search_tickets_by_customer.

Key features of MCP Server for Intercom

Search conversations and tickets with advanced filtering
Filter by customer, status, date range, and keywords
Search by email content even when no contact exists
Efficient server-side filtering via Intercom's search API
Seamless integration with MCP-compliant AI assistants
Retrieves conversations and tickets within configurable date ranges

Use cases of MCP Server for Intercom

List all conversations from a given period, optionally filtering by keyword
Find all conversations from a specific customer by email or Intercom ID
Retrieve tickets by their current status (open, pending, resolved)
Look up tickets associated with a particular customer

常见问题

What runtime dependencies does it require?

Node.js 18.0.0 or higher and a valid Intercom API token with account-level API access.

How is authentication handled?

Authentication is configured via the `INTERCOM_ACCESS_TOKEN` environment variable set to your Intercom API token.

What data can this server access?

It searches and retrieves conversations and tickets from your Intercom workspace using Intercom's search API.

Are there any known limits on the supported operations?

Yes, the `list_conversations` tool requires a date range not exceeding 7 days.

Is this project officially affiliated with Intercom?

No. This is an independent integration and is not affiliated with, officially connected to, or endorsed by Intercom Inc.

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