Freshdesk MCP Server by CData

Name: Freshdesk MCP Server by CData
Author: CDataSoftware

@CDataSoftware

关于 Freshdesk MCP Server by CData

This project builds a read-only MCP server. For full read, write, update, delete, and action capabilities and a simplified setup, check out our free CData MCP Server for Freshdesk (beta): https://www.cdata.com/download/download.aspx?sku=GFZK-V&type=beta

#freshdesk #mcp-server #cdata

基本信息

分类

其他

传输方式

stdio

发布者

CDataSoftware

提交者

Cameron Leblanc

配置

使用下面的配置,将此服务器添加到你的 MCP 客户端。

{
  "mcpServers": {
    "{classname_dash}": {
      "command": "PATH\\TO\\java.exe",
      "args": [
        "-jar",
        "PATH\\TO\\CDataMCP-jar-with-dependencies.jar",
        "PATH\\TO\\freshdesk.prp"
      ]
    }
  }
}

工具

未检测到工具

工具是从 README 中自动提取的。维护者可以在 ## Tools 标题下列出工具,即可填充这部分内容。

概览

What is Freshdesk MCP Server by CData?

Freshdesk MCP Server by CData is a read-only Model Context Protocol server that allows LLMs like Claude Desktop to query live Freshdesk data using natural language. It wraps the CData JDBC Driver for Freshdesk, exposing Freshdesk data as relational SQL models that LLMs can access without writing SQL.

How to use Freshdesk MCP Server by CData?

Clone the repository, build with Maven (mvn clean install), download and install the CData JDBC Driver for Freshdesk, license it, create a configuration file (.prp) with your JDBC connection details, then configure your MCP client (e.g., Claude Desktop) to point to the generated JAR and PRP file. The server uses stdio transport and must run on the same machine as the client.

Key features of Freshdesk MCP Server by CData

Exposes Freshdesk data as MCP tools for natural language queries.
Read-only access via SQL SELECT queries.
Uses CData JDBC Driver for Freshdesk for robust connectivity.
Provides tools to list tables and columns in the data source.
Supports all Freshdesk data accessible through the JDBC driver.

Use cases of Freshdesk MCP Server by CData

Ask an LLM about open tickets, ticket status, or agent workload.
Correlate Freshdesk ticket data with other business metrics.
Retrieve Freshdesk contact or asset information without direct SQL.
Explore Freshdesk schema to discover available tables and columns.

FAQ from Freshdesk MCP Server by CData

Is Freshdesk MCP Server by CData read-only?

Yes. The README explicitly states this project builds a read-only MCP server. Only SELECT queries are supported.

What do I need to run Freshdesk MCP Server by CData?

You need Java, Maven, the CData JDBC Driver for Freshdesk (downloaded and licensed), and a client that supports MCP over stdio (such as Claude Desktop).

How do I connect to Freshdesk?

Create a .prp file with the JDBC connection string obtained from the CData JDBC Driver connection utility. You must specify the driver path, driver class, and JDBC URL.