Overview
What is ilert - MCP Server?
ilert - MCP Server provides a collection of tools to interact with the ilert incident management platform. It enables users to retrieve profile information, search users, manage alerts (list, accept, resolve, escalate, reroute, collaborate, add comments, create), create incidents, discover services, find escalation policies and on-call schedules, and trigger automated actions. It is designed for incident responders, DevOps, and SRE teams who need to manage alerts and incidents programmatically via an MCP (Model Context Protocol) client.
How to use ilert - MCP Server?
The server exposes multiple tools that can be invoked through an MCP client. Each tool has a specific purpose and accepts parameters as described in the tool list. No configuration or installation instructions are provided in this README.
Key features of ilert - MCP Server
- Retrieve current authenticated user profile (ID, name, email, role, timezone, language)
- Search users by name/email with role filtering and pagination
- List alerts filtered by status (PENDING, ACCEPTED, RESOLVED), assignee, and date ranges
- Accept, resolve, escalate, reroute, and collaborate on alerts
- Create alerts and incidents with custom details and assignments
- Discover services, escalation policies, and on-call schedules
- List and execute automated actions and webhooks on alerts
Use cases of ilert - MCP Server
- Automate alert acceptance and resolution during incident response
- Look up on-call schedules and reassign alerts to the right team
- Create incidents and track their status with impacted services
- Add audit trail comments to alerts for investigation notes
- Trigger webhook-based automated workflows directly from chat
FAQ from ilert - MCP Server
What alert statuses can I filter by?
You can filter alerts by statuses: PENDING, ACCEPTED, and RESOLVED.
How do I accept an alert that is currently pending?
Use the Alert Acceptance tool. It changes the alert status from PENDING to ACCEPTED.
Can I find users by role?
Yes, the User Search tool supports filtering by roles such as USER, ADMIN, STAKEHOLDER, GUEST, ACCOUNT_OWNER, and RESPONDER.
How do I add notes to an ongoing incident?
Use the Alert Comments tool to add investigation notes, progress updates, and resolution details to the alert timeline.
Where can I see a list of all available services?
Use the Service Discovery tool, which lists services with search capabilities and pagination.
