ServiceNow MCP Server

What is ServiceNow MCP Server?

ServiceNow MCP Server is a Model Completion Protocol (MCP) server implementation that allows Claude to interact with ServiceNow instances, enabling data retrieval and action execution through the ServiceNow API.

How to use ServiceNow MCP Server?

To use the ServiceNow MCP Server, clone the repository, set up a virtual environment, install the package, and configure your ServiceNow credentials in a .env file. Start the server using the command python -m servicenow_mcp.cli.

Key features of ServiceNow MCP Server?

• Connect to ServiceNow instances using Basic, OAuth, or API Key authentication methods.
• Query, create, update, and delete ServiceNow records.
• Execute ServiceNow scripts and workflows.
• Access and optimize the ServiceNow Service Catalog.
• Debug mode for troubleshooting.

Use cases of ServiceNow MCP Server?

1. Automating incident management tasks in ServiceNow.
2. Managing service catalog items and categories.
3. Optimizing service catalog for better user experience.
4. Handling change management processes efficiently.
5. Integrating workflows with ServiceNow for seamless operations.

FAQ from ServiceNow MCP Server?

• What authentication methods are supported?

Basic, OAuth, and API Key authentication methods are supported.

• Can I use this server for all ServiceNow functionalities?

Yes, it provides tools for incident management, service catalog, change management, and more.

• Is there documentation available?

Yes, additional documentation is available in the docs directory of the repository.