MCP.so
登录

Customer Support RAG Chatbot MCP Server

@Shantanu1711

基本信息

分类

AI 与智能体

传输方式

stdio

作者

Shantanu1711

关于 Customer Support RAG Chatbot MCP Server

暂无概览

Customer Support RAG Chatbot MCP Server 配置

使用下面的配置,将此服务器添加到你的 MCP 客户端。

{
  "mcpServers": {
    "mcp-server-shantanu1711": {
      "command": "python",
      "args": [
        "-m",
        "venv",
        "venv"
      ]
    }
  }
}

Customer Support RAG Chatbot MCP Server 工具

工具列表暂未提供

当前收录暂时没有可展示的工具列表,不代表服务没有工具。请查阅项目文档了解支持的能力。

工具是从 README 中自动提取的。维护者可以在 ## Tools 标题下列出工具,即可填充这部分内容。

概览

What is Customer Support RAG Chatbot?

Customer Support RAG Chatbot is a retrieval-augmented generation (RAG) chatbot that answers queries based on provided customer support documentation. It uses semantic search to find relevant information and generates responses using the Hugging Face API, responding with “I don’t know” for questions outside its documentation scope.

How to use Customer Support RAG Chatbot?

Clone the repository, set up a Python virtual environment, install dependencies, and create a .env file with your Hugging Face API key. Gather documentation (scrape AngelOne docs or place insurance PDFs in docs/insurance), then run process_documents.py. Start the backend with python mcp_server.py and the frontend with streamlit run app.py. Open the deployed URL in a browser and type questions in the chat interface.

Key features of Customer Support RAG Chatbot

  • Answers questions based on provided customer support documentation.
  • Responds with “I don’t know” for out-of-scope questions.
  • User-friendly web interface built with Streamlit.
  • Semantic search for relevant information retrieval.
  • Context-aware responses using Hugging Face LLM.
  • Web scraping for AngelOne documentation.
  • PDF processing for insurance documents.

Use cases of Customer Support RAG Chatbot

  • Provide instant answers to customers using product documentation.
  • Support internal help desks with a FAQ‑style knowledge base.
  • Automate first‑line support for insurance or financial services.
  • Reduce human agent workload by handling common queries from manuals.

常见问题

1

What documentation does the chatbot use?

It uses customer support documentation you provide: scraped AngelOne web pages (via `scrape_angelone.py`) and any insurance PDFs placed in the `docs/insurance` directory. The system only answers from these documents.

2

What runtime dependencies are required?

Python, FastAPI (backend), Streamlit (frontend), Hugging Face API (LLM), ChromaDB (vector database), Sentence Transformers (embeddings), PyPDF, BeautifulSoup4, and Requests. Install with `pip install -r requirements.txt`.

3

Where is the document data stored?

Processed documents are stored in a ChromaDB vector database in the `chroma_db/` directory. The raw documents reside in the `docs/` folder.

4

How does the chatbot handle questions without matching information?

It responds with “I don’t know” to any question that cannot be answered from the provided documentation.

5

What transport or authentication is used?

The frontend communicates with the backend via a standard HTTP API (FastAPI). Authentication is not described; the only external credential is the Hugging Face API key stored in the `.env` file.

评论

AI 与智能体 分类下的更多 MCP 服务器