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Gorgias MCP Server

@mattcoatsworth

基本信息

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其他

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作者

mattcoatsworth

关于 Gorgias MCP Server

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Gorgias MCP Server 配置

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该服务器的 README 中没有可解析的 MCP 配置块,请前往代码仓库查看安装说明。

代码仓库

Gorgias MCP Server 工具

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概览

What is Gorgias MCP Server?

An MCP server for interacting with the Gorgias helpdesk API. It provides tools and resources for managing tickets, customers, and other Gorgias functionality.

How to use Gorgias MCP Server?

Clone the repository, install dependencies with npm install, create a .env file with your Gorgias credentials (either API key or OAuth token), then start the server with npm run dev. Test with npm run inspect.

Key features of Gorgias MCP Server

  • List, get, and create tickets in Gorgias
  • Add messages to existing tickets
  • List and get customers from Gorgias
  • Offers gorgias://tickets and gorgias://ticket/{id} resources
  • Supports both API key and OAuth authentication

Use cases of Gorgias MCP Server

  • Automate ticket management workflows via MCP
  • Integrate Gorgias customer data with AI assistants
  • Add messages to tickets programmatically
  • Retrieve ticket details for support automation

常见问题

1

What authentication methods are supported?

The server supports API key authentication (username/API key) and OAuth token authentication.

2

What environment variables are required?

You need to set `GORGIAS_DOMAIN`, and either `GORGIAS_USERNAME`/`GORGIAS_API_KEY` or `GORGIAS_ACCESS_TOKEN` in a `.env` file.

3

How do I test the server?

Run `npm run inspect` to open a web interface with the MCP Inspector for testing all available tools and resources.

4

What runtime does the server require?

Node.js, with dependencies installed via `npm install`.

5

What data does the server access?

It accesses Gorgias helpdesk data: tickets, customers, and messages. All data stays within the user's Gorgias domain.

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