ConnectWise Manage MCP Server

Name: ConnectWise Manage MCP Server
Author: ethangillani

@ethangillani

代码仓库

关于 ConnectWise Manage MCP Server

connectwise-mcp-server to use with Claude Desktop

基本信息

分类

其他

许可证

MIT license

运行时

node

传输方式

stdio

发布者

ethangillani

配置

使用下面的配置,将此服务器添加到你的 MCP 客户端。

{
  "mcpServers": {
    "connectwise": {
      "command": "npx",
      "args": [
        "-y",
        "connectwise-mcp-server"
      ],
      "env": {
        "CW_COMPANY_ID": "",
        "CW_PUBLIC_KEY": "",
        "CW_PRIVATE_KEY": "",
        "CW_URL": ""
      }
    }
  }
}

工具

未检测到工具

工具是从 README 中自动提取的。维护者可以在 ## Tools 标题下列出工具,即可填充这部分内容。

概览

What is ConnectWise Manage MCP Server?

It is a Model Context Protocol server that integrates with the ConnectWise Manage API. It enables Claude to perform operations such as retrieving tickets, companies, contacts, and other entities. Designed for administrators and developers working with ConnectWise Manage.

How to use ConnectWise Manage MCP Server?

Install globally via npm install -g connectwise-mcp-server or clone the repository, install dependencies, build, and start manually. Configure the server by setting the environment variables CW_COMPANY_ID, CW_PUBLIC_KEY, CW_PRIVATE_KEY, and CW_URL (e.g., api-na.myconnectwise.net). Add the provided JSON block to your Claude Desktop configuration file (claude_desktop_config.json). Then invoke functions like cw_search_tickets, cw_get_ticket, cw_create_ticket, cw_search_companies, and cw_get_company.

Key features of ConnectWise Manage MCP Server

Authentication with ConnectWise Manage API using API keys
Retrieve tickets, companies, contacts, and other entities
Create, update, and delete entities
Filtering and pagination support for queries

Use cases of ConnectWise Manage MCP Server

Search and retrieve service tickets by conditions
Create new service tickets with summary, description, board, and company
Look up specific company details by ID
Manage contacts and other ConnectWise entities
Automate ticket and company operations via Claude

FAQ from ConnectWise Manage MCP Server

What authentication does ConnectWise Manage MCP Server use?

It uses ConnectWise Manage API keys consisting of a Company ID, Public Key, and Private Key.

What environment variables are required?

CW_COMPANY_ID, CW_PUBLIC_KEY, CW_PRIVATE_KEY, and CW_URL (the ConnectWise Manage API URL, e.g., api-na.myconnectwise.net).

How do I configure ConnectWise Manage MCP Server with Claude Desktop?

Add a JSON entry to the mcpServers object in your Claude Desktop configuration file (typically at ~/Library/Application Support/Claude/claude_desktop_config.json), setting the command to npx with arguments -y connectwise-mcp-server and the required environment variables.

What operations are available?

Functions include searching and retrieving tickets and companies, creating tickets, and similar operations for updating and deleting entities (implied by the feature list). The README explicitly documents cw_search_tickets, cw_get_ticket, cw_create_ticket, cw_search_companies, and cw_get_company.

Where does the configuration file live on macOS?

The Claude Desktop configuration file is typically located at ~/Library/Application Support/Claude/claude_desktop_config.json.

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