How do I obtain an Intercom API token?
Go to app.intercom.com, navigate to Settings → Developer Hub → Your App → Authentication, and copy your Access Token. A free developer workspace works for testing.
@ShackletonAnalytics
基本信息
MCP server for Intercom. Give AI agents native access to contacts, conversations, replies, assignments, and ticket resolution. Covers the 7 core Intercom API actions that handle 80% of agent workflows.
使用下面的配置,将此服务器添加到你的 MCP 客户端。
{
"mcpServers": {
"intercom": {
"command": "node",
"args": [
"/absolute/path/to/intercom-mcp-server/index.js"
],
"env": {
"INTERCOM_API_TOKEN": "your_intercom_api_token_here"
}
}
}
}Find a contact by email, name, or phone
Create a new contact or update an existing one
Filter conversations by status, contact, or assignee
Send a customer reply or internal note
Resolve and close an open conversation
Route a conversation to an admin or team
Add an internal audit note to a contact's profile
Intercom Mcp Server is a hosted MCP server that gives AI agents full access to Intercom’s core support workflows — search contacts, manage conversations, reply, assign, close tickets, and log notes. It is built on the Model Context Protocol using the official @modelcontextprotocol/sdk.
Get an Intercom API token from your developer workspace, clone the repository, install dependencies with npm install, set the INTERCOM_API_TOKEN environment variable, then connect the server to Claude Desktop via its config file or test it with the MCP Inspector. Deployment on Railway is also supported.
Go to app.intercom.com, navigate to Settings → Developer Hub → Your App → Authentication, and copy your Access Token. A free developer workspace works for testing.
Node.js 18 or higher and an Intercom account (a free developer workspace is sufficient for testing).
Add a configuration entry to your Claude Desktop config file specifying the `command` as `node`, the `args` as the absolute path to `index.js`, and the `env` with your `INTERCOM_API_TOKEN`.
Yes. Push the repository to GitHub, create a new Railway project, connect the repo, add the `INTERCOM_API_TOKEN` environment variable, and deploy — Railway auto-detects Node.js and provides a public URL.

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