Servicenow Mcp Server

Name: Servicenow Mcp Server
Author: seemsindie

@seemsindie

Repository

About Servicenow Mcp Server

No overview available yet

Basic information

Config

Add this server to your MCP-compatible client using the configuration below.

{
  "mcpServers": {
    "servicenow-mcp-server": {
      "command": "bun",
      "args": [
        "run",
        "start"
      ]
    }
  }
}

Tools

No tools detected

We auto-extract tools from the README. The maintainer can list them under a ## Tools heading to populate this section.

Overview

What is ServiceNow MCP Server?

A comprehensive Model Context Protocol (MCP) server for ServiceNow, built with Bun and TypeScript. It exposes 176 tools across 28 ServiceNow domains, 7 read-only resources, and 10 role-based tool packages, with multi-instance support and per-call instance targeting.

How to use ServiceNow MCP Server?

Install Bun v1.0+, clone the repo, run bun install, copy and edit config/servicenow-config.example.json, then start with bun run start (stdio) or bun run start:http (HTTP). Integrate with clients like Claude Desktop, Claude Code, VS Code, Cursor, Windsurf, or Amazon Q by pointing to the server script in their MCP configuration.

Key features of ServiceNow MCP Server

176 MCP tools covering ITSM, platform development, service catalog, CMDB, knowledge, and agile.
Multi-instance support with per-instance basic or OAuth 2.0 auth.
Two transports: stdio and Streamable HTTP.
Smart resolution – accepts names, record numbers, or sys_ids.
10 role-based tool packages to limit exposed tools.
Progress reporting for long-running operations (batch, clone, move).
Zero runtime dependencies beyond @modelcontextprotocol/sdk and zod.

Use cases of ServiceNow MCP Server

Manage incidents, changes, problems, and requests via natural language.
Automate platform development tasks (business rules, client scripts, workflows).
Empower service desk agents to handle tickets through AI assistants.
Integrate ServiceNow data into custom MCP-compatible applications.
Configure separate dev, test, and prod instances with distinct credentials.

FAQ from ServiceNow MCP Server

What are the prerequisites?

Requires Bun v1.0+ and a ServiceNow instance with REST API access.

How do I configure authentication?

Each instance in the config file supports basic or oauth auth, specified per instance.

Can I use multiple ServiceNow instances?

Yes. You can configure multiple instances and target any

Comments

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