Runframe Incident Management MCP Server
@runframe
About Runframe Incident Management MCP Server
Your AI agent's interface to incident management. Acknowledge, escalate, page, and resolve incidents from Claude Code, Cursor, or any MCP client. Covers the full incident lifecycle: incidents, on-call, services, postmortems, and teams.
Basic information
Config
Add this server to your MCP-compatible client using the configuration below.
{
"mcpServers": {
"runframe": {
"command": "npx",
"args": [
"-y",
"@runframe/mcp-server"
],
"env": {
"RUNFRAME_API_KEY": "rf_your_key_here"
}
}
}
}Tools
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Overview
What is Runframe Incident Management MCP Server?
This MCP server integrates Runframe — an incident management and on-call platform for engineering teams — with AI assistants. It allows users to manage incidents, on-call schedules, services, postmortems, and teams directly from their MCP client.
How to use Runframe Incident Management MCP Server?
Install the server via npx and provide a Runframe API key. Configuration can be done in Claude Code with the command claude mcp add runframe -e RUNFRAME_API_KEY=rf_your_key_here -- npx -y @runframe/mcp-server, or in Cursor, VS Code, or Claude Desktop by adding a JSON entry with the command and environment variable.
Key features of Runframe Incident Management MCP Server
- Create, acknowledge, escalate, and update incident status
- Page responders and add timeline events
- Check who is currently on call
- View escalation policies and teams
- List and inspect services in your catalog
- Create and retrieve postmortems for resolved incidents
Use cases of Runframe Incident Management MCP Server
- Automate incident response actions from a chat interface
- Quickly determine the current on-call engineer during an alert
- Attach timeline events and notes to ongoing incidents
- Generate postmortems after an incident is resolved
- Browse your service catalog and escalation policies
FAQ from Runframe Incident Management MCP Server
What is Runframe?
Runframe is an incident management and on-call platform designed for engineering teams.
Do I need an API key to use this server?
Yes, you must provide a Runframe API key via the RUNFRAME_API_KEY environment variable. Get your key at https://runframe.io/settings.
Which MCP clients are supported?
The server works with Claude Code, Cursor, VS Code, and Claude Desktop, as long as they support the MCP protocol with stdio transport.
How do I install this server in VS Code or Claude Desktop?
Add a JSON entry to your MCP configuration with the command npx, arguments ["-y", "@runframe/mcp-server"], and environment variable RUNFRAME_API_KEY set to your key.
What incident actions are available?
You can create incidents, acknowledge them, escalate, update their status, page responders, and add timeline events.
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