Re:lation MCP Server

What is Re:lation MCP Server?

Re:lation MCP Server is a server that uses the Model Context Protocol (MCP) to access the Re:lation API. It enables AI assistants to use Re:lation’s customer management, ticket management, and other features through MCP.

How to use Re:lation MCP Server?

Install the package globally with npm install -g relation-mcp-server, then configure mcp.json with the command relation-mcp-server and environment variables RELATION_API_TOKEN and RELATION_SUBDOMAIN.

Key features of Re:lation MCP Server

• Retrieve, search, and create customer information
• Search and update tickets
• Search templates
• Send emails
• Retrieve label list
• Retrieve user list
• Retrieve inbox list

Use cases of Re:lation MCP Server

• AI assistant retrieving customer data from Re:lation
• Automating ticket updates or creation via conversational interface
• Sending emails using predefined templates
• Querying available labels or users for workflow integration
• Searching inboxes to triage support requests

FAQ from Re:lation MCP Server

What authentication is required?

All API calls require an access token. You can generate and manage tokens from the Re:lation system settings under [API トークン].

How is the server installed?

Install the package globally using npm install -g relation-mcp-server.

What environment variables are needed?

Set RELATION_API_TOKEN for your token and RELATION_SUBDOMAIN for your subdomain in the MCP configuration.

What operations does the server support?

It supports customer CRUD, ticket search and update, template search, email sending, and retrieval of labels, users, and inboxes.

What is the license?

The project is licensed under MIT.