What are the prerequisites for using this server?
Node.js and npm are required. You also need a ConnectWise Manage account with API credentials (company ID, public key, private key, and the appropriate API URL).
@MCP-Mirror
Basic information
Mirror of
Add this server to your MCP-compatible client using the configuration below.
{
"mcpServers": {
"connectwise": {
"command": "npx",
"args": [
"-y",
"connectwise-mcp-server"
],
"env": {
"CW_COMPANY_ID": "",
"CW_PUBLIC_KEY": "",
"CW_PRIVATE_KEY": "",
"CW_URL": ""
}
}
}
}Tool list not available yet
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Fetch the live tool list by running this server in a temporary sandbox using the button above.
A Model Context Protocol (MCP) server that integrates with the ConnectWise Manage API. It enables Claude to perform operations like retrieving, creating, updating, and deleting tickets, companies, contacts, and other entities. The server is intended for ConnectWise Manage users who want to interact with their data through conversational AI.
Install the server globally via npm (npm install -g connectwise-mcp-server) or clone the repository, install dependencies, and build. Provide ConnectWise Manage API credentials (company ID, public key, private key, URL) as environment variables. Add the server to the Claude Desktop configuration file under mcpServers with the connectwise key, specifying the command npx -y connectwise-mcp-server and the required environment variables (CW_COMPANY_ID, CW_PUBLIC_KEY, CW_PRIVATE_KEY, CW_URL). Once configured, Claude can call functions like cw_search_tickets, cw_get_ticket, cw_create_ticket, cw_search_companies, and cw_get_company.
Node.js and npm are required. You also need a ConnectWise Manage account with API credentials (company ID, public key, private key, and the appropriate API URL).
Set four environment variables: `CW_COMPANY_ID`, `CW_PUBLIC_KEY`, `CW_PRIVATE_KEY`, and `CW_URL`. These are passed in the `env` block of the Claude Desktop configuration.
The server supports tickets, companies, and contacts. Additional entities may be available via the generic API integration, but only tickets and companies are shown in the documented functions.
Yes. The search functions (`cw_search_tickets`, `cw_search_companies`) accept `conditions`, `page_size`, and `page` parameters to filter and control result pages.
No. All data lives in the ConnectWise Manage instance. The server acts as a stateless bridge between Claude and the ConnectWise API.
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