Gorgias MCP Server

@mattcoatsworth

Repository

Basic information

About Gorgias MCP Server

No overview available yet

#gorgias#helpdesk #api-server

Gorgias MCP Server config

No standard config provided

This server doesn't expose a parseable MCP config block in its README. See the repository for install instructions.

Repository

Gorgias MCP Server tools

Tool list not available yet

This listing does not currently have a tool list to display. This does not mean the server has no tools; check its documentation for supported capabilities.

We auto-extract tools from the README. The maintainer can list them under a ## Tools heading to populate this section.

Overview

What is Gorgias MCP Server?

An MCP server for interacting with the Gorgias helpdesk API. It provides tools and resources for managing tickets, customers, and other Gorgias functionality.

How to use Gorgias MCP Server?

Clone the repository, install dependencies with npm install, create a .env file with your Gorgias credentials (either API key or OAuth token), then start the server with npm run dev. Test with npm run inspect.

Key features of Gorgias MCP Server

List, get, and create tickets in Gorgias
Add messages to existing tickets
List and get customers from Gorgias
Offers gorgias://tickets and gorgias://ticket/{id} resources
Supports both API key and OAuth authentication

Use cases of Gorgias MCP Server

Automate ticket management workflows via MCP
Integrate Gorgias customer data with AI assistants
Add messages to tickets programmatically
Retrieve ticket details for support automation

Frequently asked questions

What authentication methods are supported?

The server supports API key authentication (username/API key) and OAuth token authentication.

What environment variables are required?

You need to set `GORGIAS_DOMAIN`, and either `GORGIAS_USERNAME`/`GORGIAS_API_KEY` or `GORGIAS_ACCESS_TOKEN` in a `.env` file.

How do I test the server?

Run `npm run inspect` to open a web interface with the MCP Inspector for testing all available tools and resources.

What runtime does the server require?

Node.js, with dependencies installed via `npm install`.

What data does the server access?

It accesses Gorgias helpdesk data: tickets, customers, and messages. All data stays within the user's Gorgias domain.

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